Privacy Policy

Who We Are

ADMRL Pty Ltd ("ADMRL", "we", "us" or "our") provides an AI-powered clinical assessment, analysis and reporting platform used by healthcare professionals and organisations to improve clinical decision-making and patient care. We are committed to protecting your privacy and aligning with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), AHPRA guidelines, and HIPAA-aligned safeguards where applicable for international data handling.

What Information We Collect

We collect information such as name, email, contact details, basic technical logs (e.g., server access logs for security and performance), account credentials, clinical and patient data uploaded by healthcare professionals, and AI-generated insights. All clinical data is handled as sensitive health information under Australian law.

How We Use Your Information

We use your information to provide and improve our services, ensure platform security, communicate with users, and comply with legal and regulatory obligations. We do not sell or use your data for marketing.

How We Protect Your Information

Your data is protected through end-to-end encryption, secure hosting in certified data centres located in Australia, access control, and routine security monitoring, with HIPAA-aligned safeguards where applicable.

Internal access controls: Access to your data by ADMRL staff is strictly limited. Only authorised personnel with a documented operational reason may access production systems, and that access is subject to prior approval. All such access is automatically recorded and retained for audit purposes. Staff do not have routine or general access to client records — permissions are granted based on role and necessity only. These controls apply to all ADMRL personnel, including technical and leadership staff.

We provide the following assurances regarding internal data access:

• Internal access to clinical data is restricted by role — staff only have access to what their function requires
• Any access to production data is logged automatically and cannot be altered or deleted by the person who performed the access
• Access logs are available for review by our Privacy Officer, and on request in the context of a formal complaint or investigation
• We do not permit staff to download, copy, or export client data outside of authorised operational or legal processes

Sharing Your Information

We only share information with healthcare professionals involved in patient care, regulatory bodies when required, or trusted service providers under strict confidentiality agreements. Any overseas transfers are managed in line with APP 8 and HIPAA-aligned safeguards where applicable.

Your Rights

You can request access or correction of your data, withdraw consent, or make a complaint by contacting our Privacy Officer at [email protected]

Data Retention

Data is retained only as long as necessary or legally required. We do not use your clinical data to train AI models.

Cookies and Website Analytics

We may use essential cookies and server-side logs to operate and secure the site. We do not use third-party analytics cookies on this website at this time. You can disable cookies in your browser settings.

Data Breach Notification

If a data breach occurs that may cause serious harm, we will notify affected individuals and the Office of the Australian Information Commissioner (OAIC).

Contact Us

Privacy Officer – ADMRL Pty Ltd
Email: [email protected]

Changes to This Notice

We may update this notice periodically to reflect legal or operational changes. Updates will be published on our website with the new effective date.